FAQ

What is Soigné by KB?

Soigné by KB is a food brand creating bold, flavorful sauces made to elevate everyday meals with ease.

What products do you sell?

We currently offer our signature sauce. More products may be added in the future.

Where can I find the ingredient list?

The full ingredient list is available on the product page. Please review it carefully before ordering, especially if you have dietary restrictions.

Does the sauce contain allergens?

Our products may contain or come into contact with common allergens such as dairy, nuts, soy, or wheat. We cannot guarantee the sauce is allergen-free.

How long does shipping take?

Shipping times vary based on location and the method selected at checkout. Once your order ships, you’ll receive tracking information by email.

Do you ship within the U.S.?

Yes, we currently ship within the United States.

Do you offer local pickup?

Local pickup may be available depending on your location. If offered, details will be provided at checkout or in your confirmation email.

What is your refund policy?

Because our products are food items, all sales are final. Refunds are only considered if your order was incorrect or arrived damaged. Please contact us within 24 hours of delivery with photos.

How should I store the sauce?

Storage instructions are listed on the product label. Follow those instructions for best freshness and quality.

How can I contact you?

You can reach us at admin@soignebykb.com with any questions or concerns.